Habitat Homeowner Resources

Warranty Request

Greater Cleveland Habitat for Humanity provides a one-year home warranty for all new and rehabilitated homes. Homeowners can submit a warranty request by emailing warranty@clevelandhabitat.org and providing the following information: 

• Homeowner Name 
• Property Address 
• Contact Phone number 
• Contact email address 
• Description of warranty issue(s)
• Optional: Photos documenting warranty issue(s)

Covey Financial Contact Information for Mortgage Payments:

Customer service number: 210-610-6250
Contact email: Staff@coveyfin.com
Website: https://coveyfin.com/ (click Client Login to access portal)

Payment Remittance Address: 
Covey Financial 
P.O. Box 4356 Dept #1596 
Houston, TX 77210-4356

Correspondence and Payoff Payments: 
Covey Financial 
8626 Tesoro Dr, Ste 701 
San Antonio, TX 78217

Insurance Updates and Mortgagee Information: 
Greater Cleveland Habitat for Humanity C/O Covey Financial 
PO Box 2163
Kennesaw, GA 30156

Homeownership Success Program

If you purchased your home in 2025 and you are enrolled in the Homeownership Success Program in partnership with Community Housing Solutions, please contact Community Housing Solutions directly to schedule your next monthly session. 

Phone: 216-231-5815
Email: cherylh@yourchs.org                                                                                                                                               Website: www.yourchs.org

Homeownership Success Team

If you are a current Greater Cleveland Habitat for Humanity Homeowner and you need to contact GCHFH regarding your home or mortgage for any reason other than those listed above, please contact your Homeownership Success Team at 216-429-1299 ext 2003 or email us at mortgagesupport@clevelandhabitat.org